FAQs

Handle diffusers with care. Do not ingest. Keep out of reach of Children and pets. Do not allow liquid to come into contact with textiles or finishes. Quickly wipe spills with a damp cloth. Refrain from spilling on painted or porous surfaces and keep away from heat sources. Adjust the fragrance by using more or less than the reeds provided. Turn reed sticks to refresh the strength of scent when needed.

Candle wax can only hold a maximum percentage of Fragrance to perform safely. Hayden's Glow candles are carefully formulated and stringently tested to ensure a safe product with maximum performance for the type of wax and wick we have chosen to use.

Candles that don't burn evenly can lead to wasted wax and an uneven appearance. This can be due to a draft. Turning the jar periodically can help maintain an even burn.

Some candles produce excess soot and smoke, which can lead to dirty walls, ceilings, and respiratory irritation. Keeping the wick trimmed to the recommended length will avoid these issues. Keep a safe distance between candles and other items.

Varying temperatures can have an impact on pure soy candles. If your candle sweats during warm-weather, it is considered normal. Simply use a tissue to dab and remove any excess fragrance. Your candle will perform as intended.

If a candle is not burnt long enough to reach the edges during its first use, it can create a tunnel-like effect, wasting wax. Tunnelling can occur if you do not allow your candle to reach the container edge before extinguishing.

Is a marketing strategy and generally refers to the base, middle, and top notes of a fragrance. This is how all fragrance is described.

Candles made from low-quality wax or materials may not burn well, or have a shorter burn time. Hayden's Glow candle materials have been meticulous chosen for performance, quality, safety, maximum enjoyment, and longevity. Hayden's Glow packaging has been chosen with the environment in mind. The boxes are recyclable as are the candle jars. 100% Soy wax is used along with lead free cotton wicks.

The scent of a candle might not match its description or could be too weak, disappointing consumers who expect a particular aroma. Hayden Glow candles are cured for a minimum of 2 weeks to ensure maximum performance. Candle size and room dimensions matter in the strength of scent you will experience.

Shake well before use and spray into the centre of the room, avoiding face and eyes. Do not spray on skin, furniture or surfaces. Contact with the product could cause irritation, Keep away from pets, children and flammable objects. Do not expose to high temperatures. Do not consume.